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Consents

April 6, 2018

Setting consent form
Configuring custom consent
Consent bar

First-time visitors will see a consent form (pop-up) asking for a permission to collect data for a defined set of purposes (e.g. remarketing, A/B testing, etc.). Until the consent is given, certain categories of tags won’t be fired. If a visitor does not consent to some or all data collection purposes, the corresponding tags will stay disabled.

Tags that do not require consent will be fired regardless of consent status. You can set which tags require consent and assign a consent category for all custom tags that you add.

Setting consent form

1. Log in to your Piwik Pro Marketing Suite application and go to Consent Manager section – click “Consent Manager” link in top bar menu.

2. Choose a proper website from the drop-down.


3. Click on “Consent templates” option in Consent Manager menu.

4. Click on “Edit template” button on “Extended consent form” section.

5. In the visual editor you can adjust:

– copy;
– basic styles (colors);
– a link to your Privacy Policy page.

6. Click elements on visual editor and adjust options on the right side.

7. Click on “Save” button at the top to confirm changes and make it live (you do not need to publish the website in Tag Manager).

The pop-up will be fired only, if:

– GDPR compliance feature is on (activated);
– at least one tag of tracking type is published;
– a visitor didn’t receive a consent form pop-up before or didn’t consent to new tracking tag types.

Configuring custom consent

A user can add a custom consent and it causes adding a new tag type too. It can be fully customized. A user can manage its:

– Name copy (title);
– Consent copy;
– Assign a custom type to any tag/pop-up/content.

Check how to set up a custom consent:

1. Log in to your Piwik Pro Marketing Suite application and go to Consent Manager section – click “Consent Manager” link in top bar menu.

2. Choose a proper website from the drop-down menu.

3. Click on “Consent templates” option in Consent Manager menu.

4. In “Extended consent form” click on “Edit template” button to manage custom consent’s name and copy.

5. In visual editor click on “Custom consent” to activate its edition. Manage its:

– copy;
– basic styles (colors).

Click elements on the visual editor and adjust options on the right side.

Click on “Save” button at the top to confirm changes and make it live (you do not need to publish the website in Tag Manager).

6. Go to Tag Manager and assign the new custom type to proper tags (change tag’s type).

You can also configure messages displayed after sending a consent form:

– Consent form success note.
Served when a form has been successfully sent.

This message is optional. Click on “Show “Thank you note” widget after consent decision” to activate/deactivate message.

– Consent form failure note
Served when couldn’t send a form (eg. lost internet connection).

Consent bar

This is a “sticky” bar displayed at the top or bottom of the page to remind visitors about their rights regarding collection and processing of their data for specific purposes. Upon clicking it, the visitor will see either the Single consent or Extended consent form. It will be shown until the visitor submits the form.

How to set up consent bar:

1. Log in to your Piwik Pro Marketing Suite application and go to Consent Manager section – click “Consent Manager” link in top bar menu.

2. Choose a proper website from the drop-down menu.

3. Click on “Consent templates” option in Consent Manager menu.

4. Click on “Edit template” button on “Consent bar” section.

5. In the visual editor you can adjust:

– copy
– basic styles (colors).

6. Just click elements on visual editor and adjust options on the right side.

7. Click on “Save” button at the top to confirm changes.

8. Choose the position of the bar (top or bottom) and check “Show consent bar when website visitor didn’t make ane consent decision” to make it live.

The bar will be fired only if the GDPR compliance feature is on (activated) and a visitor didn’t save Consent form (didn’t make a choice if he/she wants to be tracked or not).