Why is virtual page view important in funnel analytics?

Note: This method works for the classic version of Analytics. In the new version, you can create an event-based funnel.

In Analytics (classic), it’s not possible to track event-based funnels. So whenever you want to use an event as a funnel step, you need to set up a virtual page view. For example, if you want to track a funnel with the following steps: home page — product page — form submission, then you need to attach a virtual page view to the last element.

These are the most popular cases in which we use virtual page views:

  • Turning a pop up or push notification into a virtual page view. For example: /pop-up-funnel-step.
  • Turning an external payment gateway not tracked by Piwik PRO tracking code into a virtual page view. For example: /external-payment-gateway.
  • Turning a click on an external link or a dynamic element that does not cause the page to reload, or doesn’t open a file like a PDF into a virtual page view. For example: name-of-the-file.pdf or address-of-the-external-link.

Set up virtual page view

To set up a virtual page view, follow these steps:

  1. Go to Menu > Tag Manager.
  2. Navigate to Tags.
  3. Click + Create new tag.
  4. Name the tag.
  5. Select the Piwik PRO Virtual Page View tag type.
  6. Piwik PRO Virtual Page View tag type.
  7. Add URL, Document title, and Referrer URL that you want see in reports for this virtual page view.
  8. Piwik PRO Virtual Page View setup.
  9. Click + Add new trigger.
  10. Name the trigger.
  11. Select the event type and adjust settings so that the virtual page view is tracked when the event occurs. For example, Fire tag when the click ID contains btn.
  12. Conditions for firing the tag.
  13. When you’re done, click Save for the trigger and Save for the tag.
  14. Click Publish.

After some time, data will be collected and you will be able to see virtual page views in your reports. For example, in the page report (Menu > Analytics > Actions > Pages) or in the page title report (Menu > Analytics > Actions > Page titles).

Page title report with the virtual page view.

For more about event-based funnels in the new Analytics, read: Set Up a Funnel.

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