A user’s session timeout determines when they are logged out after a period of inactivity. By default, we log users out after 30 minutes of inactivity.
In this article, we explain how to change the session timeout.
Before you start
Here are a few things to know before you get started:
- If you’re using Piwik PRO and the site inspector in the same browser, logging out from one also logs you out from the other.
- If you’re using SSO, keep in mind that the user’s session timeout only affects Piwik PRO, not other services.
Change the session timeout
To change a user’s session timeout, follow these steps:
- Log in to Piwik PRO.
- Go to Menu > Administration.
- Navigate to Account.
- On the left, click Account settings.
- In Session inactivity timeout, change the current timeout.
Note: You can set the timeout from 15 minutes to 8 hours (480 minutes).
- Done!