Add languages to the consent form

Consent Manager

Needed permissions: owner, manage or edit & publish

By default, your visitors see consent forms in English. But if you add another language, they’ll be able to see it in that language. We have built-in translations for Dutch, English, Finnish, German, Italian, Polish, Portuguese and Spanish. For other languages, you need to do translations on your own. In this article, we’ll explain how to set it up.

Before you start

Here are some things to know before you add languages:

  • English is the default language. But you can set another language as the default one.
  • A visitor will see your form in their current browser language. Piwik PRO automatically detects the browser langage and presents forms in that language. But if your form doesn’t support that language, a visitor will see it in a default language.
  • A visitor can switch to a different language by using the drop-down menu on the form. If they change the language, they will see consent forms in that language in the future.
  • We have built-in translations for Dutch, English, Finnish, German, Italian, Polish, Portuguese and Spanish.

Add languages

To add a language, follow these steps:

  1. Go to Menu > Consent Manager.
  2. Navigate to Settings.
  3. In Languages, click Add language.
    Add a language to the consent form
  4. Choose the language and click Save. Don’t make it active yet because you need to translate the form first.
  5. Navigate to Forms > Consent forms.

    Available from version 16.0.0. For versions below 16.0.0, go to Menu > Consent Manager > Consent templates.

  6. Choose the added language from the language picker.
    Edit forms in selected language
  7. Edit each form and translate all elements.
  8. When you’re done, navigate back to Settings.
  9. In Languages, click the three-dot icon next to the added language.
  10. Click Activate.
    Activate the language for the form.
  11. Optionally, you can set the added language as default.
    Set this language as default.

Was this article helpful?

Technical support

If you still have some questions, visit our community.
There’s always someone ready to help!

Back to help center