Set or pause an email alert

Analytics new Available from version 12.0.0

Alerts are email notifications that tell you when a metric drops, rises, or reaches a certain level. You can send alerts to your teammates and clients, change how often you receive notifications, and turn them off.

In this article, we’ll explain how to start and stop an email alert.

To set an email alert, follow these steps:

  1. Go to Menu > Analytics (new).
  2. Navigate to Settings.
  3. On the left, click Alerts.
  4. Click Add new alert.
  5. Add a new alert in Piwik PRO.
  6. Name the email alert.
  7. Set:
    • Frequency: You can choose to receive a monthly, weekly, or daily alert.
    • Expiration date: The report won’t be sent after this date.
    Settings in email alerts in Piwik PRO.
  8. On the right, pick the metric that you want to use and drag it to the drop-in section in Alert conditions.
  9. Conditions in email alerts in Piwik PRO.

    Note: On the right-hand list, you’ll find dimensions. When you drag and drop a dimension, it will automatically change into a metric calculated based on the dimension values.

  10. In Alert conditions:
    • Set a condition, for example, Visitors is less than 9500
    • Optionally, apply a segment.
    Conditions in email alerts in Piwik PRO.

    Tip: A red dot on the graph, shows the date when the alert would have been sent, based on the past data.

  11. In Recipients, add emails of people who you want to send the email alert to.
  12. Reciepients in email alerts in Piwik PRO.
  13. When you’re done, click Save.
  14. Your new email alert will appear on the list.
Alerts in Piwik PRO.

Pause an email alert

To stop an email alert, follow these steps:

  1. Go to Menu > Analytics (new).
  2. Navigate to Settings.
  3. On the left, click Alerts.
  4. Pick the alert you want to work with.
  5. On the right, click a three-dot icon.
  6. Click Pause alert.
Pause an email alert in Piwik PRO.

Edit, copy, or delete an email alert

To edit, copy, or delete a scheduled report, follow these steps:

  1. Go to Menu > Analytics (new).
  2. Navigate to Settings.
  3. On the left, click Alerts.
  4. Pick the alert you want to work with.
  5. On the right, click a three-dot icon.
  6. Click Edit alert, Copy alert, or Delete alert.
Edit, copy, or delete an email alert in Piwik PRO.
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