Move from Piwik PRO Consent Manager to your existing Cookie Information account

If you’re moving from Piwik PRO Consent Manager to a Cookie Information Consent Management Platform, you’ll need to set up your Cookie Information account and connect it to Piwik PRO.

In this article, we’ll walk you through the transition, including installing a new consent popup and mapping your existing consents.

Before you start

Here are some important things to keep in mind before you start:

You need a Cookie Information account. If you don’t have it yet, read this guide on how to create one.
You need owner permissions in Piwik PRO.
You need to turn off Piwik PRO consent banner once the Cookie Information banner is displayed. Follow the instructions in the “Turn off Piwik PRO consent banner” section.

Note: The Cookie Information consent popup will appear on your site within 10 minutes after the installation.

You need to create a Cookie Information tag.
For the integration to function properly, turn off shared consent in Cookie Information. Read more in Cookie Information support center.
Cookie Information loads its resources from a different domain than Piwik PRO: policy.app.cookieinformation.com. Ask your IT team to allow requests to this domain in your Content Security Policy. Read more in the Cookie Information support center.

To set up your account by adding domains and selecting your popup template, follow these steps:

1. Log in to Cookie Information.

2. Go to Domains.

3. Add all websites (domains) that will use this cookie banner setup. Click Add a domain.

4. In Domain information, go to URL*, enter the website URL where you want the cookie banner displayed.

Note:

In the Domain URL, enter a root domain without http:// or www, for example, example.uk or test.example.uk.
To change the domain URL, remove the domain first, then add it again.

5. Choose the domain type: public, public test, or internal test domain.

Note: Once you set the domain type, you can’t change it later.

6. Select a default language from those you set in Settings while creating your account. Read more

domain information in Cookie Information

7. Click Save.

8. After you create your account, your default consent template is Overlay v2 – Google Consent Mode v2. We recommended this template.

9. (Optional) To change a template, go to Consent popup > Template gallery.

using recommended template in Cookie Information

10. (Optional) Find the popup template you want.

11. (Optional) Click Use this template, next to the template’s name.

12. (Optional) In Customize your template, you can adjust the styling in HTML or CSS to match your website design.

13. Click Save and publish.

Note:

Clicking Save only saves changes to your template. To publish the updated template, click Save and publish.
Changes to your consent template may take up to 10 minutes to appear on your domain.

14. (Optional) In Copy and translations, you can edit text and manage translations for your consent popup, buttons, and cookie policy.

15. Go to Installation.

16. In Add the consent popup to your website, copy the following script:

<script id="CookieConsent" src="https://policy.app.cookieinformation.com/uc.js"
    data-culture="EN" data-gcm-version="2.0" type="text/javascript"></script>

17. Paste the script into your website’s <head> tag in the HTML code.

Note:

The Cookie Information consent popup will appear on your site within 10 minutes.
You can display the popup in different languages on the same domain. Read more in Cookie Information support center.
If you need more guidance on installing the consent popup, you can watch our video tutorial.
To get more details on the first steps with Cookie Information, read the guides in Cookie Information support center.

17. All set. You can now

To connect your Piwik PRO with Cookie Information account, follow these steps:

1. In Piwik PRO, go to Menu > Tag Manager.

2. Navigate to Tags.

3. Click Add a tag.

4. Select the following type: Cookie Information and click Next.

5. Name your tag.

6. In Consent mapping, map cookie categories to consent types.

Consent mapping in Cookie Information tag

Note: All tags that use an unmapped consent type won’t be fired.

7. In Consent type, make sure the type is set to: No consent is required.

Note: This tag is set this way because it only maps consents. We need it to fire this tag, no matter the consent information flows between Cookie Information and Piwik PRO.

8. Turn off Respect opt-out and DNT. This tag is not tracking and should fire no matter the privacy options set in the browser.

9. In Flight dates, keep the settings as they are.

10. In Tag triggers, select Choose existing trigger.

11. Select the following trigger: All page views and click OK.

12. Click Add to save the tag.

13. Test your tag in debug mode.

14. Click Publish.

Note: To get more guidance on integrating Piwik PRO with Cookie Information, see our video tutorial.

16. All set! You are now integrated with Cookie Information.

To turn off Piwik PRO consent banner, follow these steps:

1. Log in to Piwik PRO.

2. Go to Menu > Administration.

3. Navigate to Sites & apps.

4. On the left, pick the site or app you want to work with.

5. Navigate to Privacy.

4. In Consent settings, click View.

Note: Make sure Ask visitors for consent is turned on.

5. Turn on Use a custom consent form. This disables the Piwik PRO Consent Manager banner to prevent two consent banners from showing at the same time.

Note: This removes the Piwik PRO consent banner from your page.

6. Click Save.

7. All done.