How can I ignore tracking URL parameters?

If you find your reports cluttered with long and irrelevant query strings, you may want to tidy them up. You can cut the part of the string and show the simpler version of the URL in the report. For example, instead of http://clearbank.com/product-tour/?_hstc=1 you can have clearbank.com/product-tour/.

Some query parameters are important because they relate to the internal search or hold information about the referrer. But lots of parameters can be omitted. If you want to ignore some URL parameters, create the full list of all parameters that you use on your website, and then select parameters that are not important for you.

You can ignore tracking URL parameters for each site or app, or for the whole account.

For a site or app

To exclude URL parameters for a site or app, follow these steps:

Available from version 16.0.0. For versions below 16.0.0, go to Menu > Administration > Websites & apps > Settings > Exclude URL parameters.

1. Go to Menu > Administration.
2. Navigate to Sites & Apps.
3. On the left, select the site or app you want to work with.
4. Navigate to Data collection > Page URLs.
5. In Remove parameters from page URLs, type URL parameters.
   

   

   For versions below 16.0.0: Regex (regular expression) is supported. The added parameters are case-insensitive.
   
   For versions 16.0.0 and higher: Regex (regular expression) is not supported. The added parameters are case-sensitive.

For the whole account

To exclude URL parameters for the whole account, follow these steps:

Available from version 16.0.0. For versions below 16.0.0, go to Menu > Administration > Platform > Global website settings > Exclude URL parameters.

1. Go to Menu > Administration.
2. Navigate to Settings.
3. On the left, click Global site & app settings.
4. Navigate to Data collection > Page URLs.
5. In Remove parameters from page URLs, type the URL parameters.
   

   

   For versions below 16.0.0: Regex (regular expression) is supported. The added parameters are case-insensitive.
   
   For versions 16.0.0 and higher: Regex (regular expression) is not supported. The added parameters are case-sensitive.

   Note: The parameters added as global exist along with the parameters added for a single site or app.