How can I stop tracking URL parameters?

Administration

Needed permissions: owner

If your reports are getting messy with long and unneeded web addresses, you can make them cleaner. Just cut out the query parameters from the URLs, like turning http://clearbank.com/product-tour/?_hstc=1 into clearbank.com/product-tour.

Some of those parameters are important because they inform about internal search keywords or site referrers. But many of them can be left out. To clean it up, make a list of all the web address parameters you actually use, and then toss out the ones you don’t need.

In this article, we’ll show you how to exclude URL parameters.

For a site or app

Available from version 16.0.0. For versions below 16.0.0, go to Menu > Administration > Websites & apps > Settings > Exclude URL parameters.

To exclude URL parameters for a site or app, follow these steps:

  1. Go to Menu > Administration.
  2. Navigate to Sites & Apps.
  3. On the left, select the site or app you want to work with.
  4. Navigate to Data collection > Page URLs.
  5. In Remove parameters from page URLs, type URL parameters.

    For versions below 16.0.0: Regex (regular expression) is supported. The added parameters are case-insensitive. They don’t work retroactively.

    For versions 16.0.0 and higher:
    Regex (regular expression) is not supported. The added parameters are case-sensitive. They don’t work retroactively.

For the entire account

Available from version 16.0.0. For versions below 16.0.0, go to Menu > Administration > Platform > Global website settings > Exclude URL parameters.

To exclude URL parameters across your entire account, follow these steps:

  1. Go to Menu > Administration.
  2. Navigate to Settings.
  3. On the left, click Global site & app settings.
  4. Navigate to Data collection > Page URLs.
  5. In Remove parameters from page URLs, type the URL parameters.
    Remove parameters from page URLs (global)

    For versions below 16.0.0: Regex (regular expression) is supported. The added parameters are case-insensitive. They don’t work retroactively.

    For versions 16.0.0 and higher:
    Regex (regular expression) is not supported. The added parameters are case-sensitive. They don’t work retroactively.

    Note: Parameters added as global exist along with parameters added for a single site or application.

  6. All done!

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