Guides & support » Questions » How can I track anchor elements (#)?

How can I track anchor elements (#)?

Needed permissions: owner

By default, Piwik PRO collects full page URLs, including anchors (#) such as clearbank.com/product-tour#first-step. But if you want, you can easily turn it off.


To stop tracking anchor elements (#), follow these steps:

For a website or app

1. Go to Menu > Administration.

2. Navigate to Sites & apps.

3. On the left, select the site or app you want to work with.

4. Navigate to Data collection > Page URLs.

5. Turn off Keep anchors in page URLs. 

Turning of the Keep anchors in page URLs

6. Done!

For the entire account

To stop tracking anchor elements (#), follow these steps:

1. Go to Menu > Administration > Global site & app settings.

2. Navigate to Data collection > Page URLs.

3. Turn off Keep anchors in page URLs.

turning off Keep anchors in page URLs for entire account

4. Done!