By default, Piwik PRO keeps anchor elements (#) in page URLs. In reports, you’ll see full page URLs like clearbank.com/product-tour#first-step
. But if you want, you can turn this setting off.
For a website or app
To turn off tracking anchor elements (#), follow these steps:
Available from version 16.0.0. For versions below 16.0.0, go to Menu > Administration > Websites & apps > Settings > Keep page URL fragments when tracking.
- Go to Menu > Administration.
- Navigate to Sites & apps.
- On the left, select the site or app you want to work with.
- Navigate to Data collection > Page URLs.
- Turn off Keep page URL fragments when tracking.
For the whole account
To turn off tracking anchor elements (#), follow these steps:
- Go to Menu > Settings.
- Navigate to Data collection > Page URLs.
- Turn off Keep page URL fragments when tracking.