Why isn’t the consent form showing up?

The consent form shows up on your website under the following conditions:

  • The GDPR compliance feature is turned on.
  • At least one tracking tag is published.
  • The form shows up to the new visitor.

To turn the GDPR compliance on, follow these steps:

  1. Go to Menu > Administration.
  2. Navigate to Websites & apps.
  3. On the left, select the website you want to work with.
  4. In Settings, scroll until you see Privacy.
  5. In GDPR compliance, click Configure.
  6. Click configure in GDPR compliance.
  7. Toggle Enable privacy consents, adjust settings and click OK.
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Technical Support

If you have any questions, drop us a line at support_SPC@piwik_SPC.pro.

We’re happy to help!