Set or pause an email alert

Alerts are email notifications that tell you when a metric drops, rises or reaches a certain level. You can send alerts to your teammates and clients, change how often you receive notifications, and turn them off.

In this article, we’ll explain how to start and stop an email alert.

To set an email alert, follow these steps:

1. Go to Menu > Analytics.
2. Navigate to Settings.
3. On the left, click Alerts.
4. Click Add new alert.
   

   

5. Name the email alert.
6. Set:
   • Frequency: You can choose to receive a monthly, weekly, or daily alert.
   • Expiration date: The report won’t be sent after this date.
   • Available from 16.0.0 Include notes: Notes are comments you can add to dates in reports.

   

7. On the right, pick the metric that you want to use and drag it to the drop-in section in Alert conditions.
   

   

   Note: On the right-hand list, you’ll find dimensions. When you drag and drop a dimension, it will automatically change into a metric calculated based on the dimension values.

8. In Alert conditions:
   • Set a condition, for example, Visitors is less than 9500. 
   • Available from 16.4.0 Optionally, add and set another condition.
   • Optionally, apply a segment.

   

   Tip: A red dot on the graph shows the date when the alert would happen based on the past data.

9. In Recipients, add emails of people who you want to send the email alert to.
   

   

10. When you’re done, click Save.
11. Your new email alert will appear on the list.
    

    

Pause an email alert

To stop an email alert, follow these steps:

1. Go to Menu > Analytics.
2. Navigate to Settings.
3. On the left, click Alerts.
4. Pick the alert you want to work with.
5. On the right, click the three-dot icon.
6. Click Pause alert.
   

   

Edit, copy or delete an email alert

To edit, copy, or delete a scheduled report, follow these steps:

1. Go to Menu > Analytics.
2. Navigate to Settings.
3. On the left, click Alerts.
4. Pick the alert you want to work with.
5. On the right, click the three-dot icon.
6. Click Edit alert, Copy alert, or Delete alert.