Guides & support » Collecting data » Move from Piwik PRO Consent Manager to your existing Cookie Information account

Move from Piwik PRO Consent Manager to your existing Cookie Information account

Needed permissions: owner

If you’re moving from Piwik PRO Consent Manager (legacy) to a Cookie Information Consent Management Platform, you’ll need to set up your Cookie Information account and connect it to Piwik PRO. 

In this article, we’ll walk you through the transition, including installing a new consent popup and mapping your existing consents.

Before you start

Here are some important things to keep in mind before you start:

  • You need a Cookie Information account.
  • You need owner permissions in Piwik PRO.
  • You need to create a Cookie Information tag. 
  • For the integration to function properly, turn off shared consent in Cookie Information. Read more in Cookie Information support center.
  • Cookie Information loads its resources from a different domain than Piwik PRO: policy.app.cookieinformation.com. Ask your IT team to allow requests to this domain in your Content Security Policy. Read more in the Cookie Information support center. 
  • You can also involve your DPO to review the change and ensure it matches your organization’s preferences and policies.

Note: The Cookie Information consent popup will appear on your site within 10 minutes after the installation. 

To set up your account by adding domains and selecting your popup template, follow these steps:

1. Log in to Cookie Information.

2. Go to Domains

3. Add all websites (domains) that will use this cookie banner setup. Click Add a domain.

Adding a domain in Cookie Information

4. In Domain information, go to URL*, enter the website URL where you want the cookie banner displayed.

Note:

  • In the Domain URL, enter a root domain without http:// or www, for example, example.uk or test.example.uk.
  • To change the domain URL, remove the domain first, then add it again.

5. Choose the domain type: public, public test, or internal test domain.

Note: Once you set the domain type, you can’t change it later.

6. Select a default language from those you set in Settings while creating your account. Read more

Setting up default language in Cookie Information

7. Click Save.

8. After you create your account, your default consent template is Overlay v2 – Google Consent Mode v2. We recommended this template. 

9. (Optional) To change a template, go to Consent popup > Template gallery.

using recommended template in Cookie Information

10. (Optional) Find the popup template you want. 

11. (Optional) Click Use this template, next to the template’s name.

12. (Optional) In Customize your template, you can adjust the styling in HTML or CSS to match your website design.

13. Click Save and publish

Note:

  • Clicking Save only saves changes to your template. To publish the updated template, click Save and publish.
  • Changes to your consent template may take up to 10 minutes to appear on your domain.

14. (Optional) In Copy and translations, you can edit text and manage translations for your consent popup, buttons, and cookie policy.

15. Go to Installation.

16. In Add the consent popup to your website, copy the following script: 

<script id="CookieConsent" src="https://policy.app.cookieinformation.com/uc.js"
    data-culture="EN" data-gcm-version="2.0" type="text/javascript"></script>

17. Paste the script into your website’s <head> tag in the HTML code. 

Note:

  • The Cookie Information consent popup will appear on your site within 10 minutes. 
  • You can display the popup in different languages on the same domain. Read more in Cookie Information support center
  • If you need more guidance on installing the consent popup, you can watch our video tutorial
  • To get more details on the first steps with Cookie Information, read the guides in Cookie Information support center

17. All set. You can now 

To connect your Piwik PRO with Cookie Information account, follow these steps:

1. In Piwik PRO, go to Menu >Administration.

2. Navigate to Sites & apps.

3. On the left, pick your site.

4. Navigate to Privacy.

5. Turn on or off Consent management tool.  Turn it on to show the consent form on your site. Turn it off to hide the form.

Turn on consent management tool CM legacy in Piwik PRO

6. Click View to customize the consent settings.

View consent settings in Piwik PRO Consent Manager legacy

7. Select Cookie Information CMP.

selecting consent management tool in Piwik PRO Privacy

8. In Create an account, click Add it to add your existing Cookie Information account. 

Adding a Cookie Information account to Piwik PRO

9. Enter your account name. 

10. Click Add your account

Add account name

11. Click Save.

Note: To get more guidance on integrating Piwik PRO with Cookie Information, see our video tutorial.

12. All set! You are now integrated with Cookie Information. You can easily find your consent data in Analytics > Reports > Consent

Piwik PRO consent report for consent decisions collected with Cookie Information and Piwik PRO.

Note: In Piwik PRO Analytics, consent types are updated based on Cookie Information choices. For example, if Statistics in Cookie Information is mapped to Analytics in Piwik PRO, the Consent to analytics value will follow the visitor’s statistics consent.