How can I recover my password?

If you forget your password to Piwik PRO, we’ll send you reset instructions to the email associated with your user account. For security purposes, we won’t send the existing password, and we ask you to set the new password.

To reset your password, follow these steps:

1. Navigate to your account at Piwik PRO.
2. Click Forgot password?
   

   

3. Type in your email and click Send me instructions.
   

   

4. You’ll receive reset instructions in your email. If you don’t see them, check the junk or spam folder.

   Note: You can change your password at any time by following these instructions.