Update your privacy policy: privacy settings and a request form

Some privacy laws require you not only to ask for consent, but also to add privacy settings and a request form to your privacy policy. We have two of these options available in Consent Manager, and we’ll show you how to set them up.

Before you start

Here are a few helpful things to know before you start:

• You need to add these elements to your site in addition to installing our container (with a tracking code), also on WordPress sites or other sites that use our plugins.
• If you want to disclose the cookies that Piwik PRO uses, you can also list them on your privacy policy page. Here’s a full list of cookies that Piwik PRO may set for visitors.
• You can also use this template to disclose Piwik PRO on your site.

Privacy settings

First, you can add privacy settings to your privacy policy. We prepared a code for you that you can paste anywhere on your page. The code will display a short paragraph with a button. When visitors click on this button, they can set their privacy settings.

To edit and set up privacy settings, follow these steps:

Available from version 16.0.0. For versions below 16.0.0, go to Menu > Consent Manager > Consent templates.

1. Go to Menu > Consent Manager.
2. Choose the site you want to work with from the site/app picker.
3. Navigate to Forms > Privacy policy.
4. Select the language in which you want to edit your privacy settings.
   

   

   Note: You can add a language in Menu > Consent Manager > Settings > Languages. Read more

5. In Privacy settings on your page, click Edit.
   

   

6. Edit the paragraph in the editor.
7. When you’re done, click Save.
8. Click View the code.
   

   

9. Click Copy to clipboard and paste the code into your privacy policy page.
10. Done!

Form to collect data requests

You can also add a form that visitors can use to access, change or delete their data. When they submit the form, you’ll see it under Consent Manager > Requests from visitors.

To edit and set up a request form, follow these steps:

Available from version 16.0.0. For versions below 16.0.0, go to Menu > Consent Manager > Consent templates.

1. Go to Menu > Consent Manager.
2. Choose the site you want to work with from the site/app picker.
3. Navigate to Forms > Privacy policy.
4. Select the language in which you want to edit your privacy settings.
   

   

5. In Form to collect data requests, click Edit.
   

   

6. Edit your form in the editor.
7. When you’re done, click Save.
8. You can edit success and error messages similarly.
9. Click View the code.
   

   

10. Click Copy to clipboard and paste the code into your privacy policy page.
11. All done!