Piwik PRO doesn’t track any visits or pages and shows “There is no data for this report” in all reports.

It may be caused by few things:

  • Incorrect Piwik PRO tracking code – Please check that you can find the Piwik PRO JS code on the pages that you wish to track. Sometimes, when you copy paste the JS code in other software (e.g. Word or FrontPage), they may add some extra spaces or characters;
  • Incorrect website and date – make sure you are seeing the reports for the correct date and website;
  • DoNotTrack – please make sure you haven’t enabled DoNotTrack in your browser options
  • Browser additions – they may be blocking the Piwik PRO Tracking Javascript (NoScript, DoNotTrack, etc.) If you use browsers additions (e.g. Adblock, Adblock Plus, NoScript, Ghostery) the Piwik PRO Javascript code is not executed in your browser. Try to use a different browser that does not have these extensions, or disable these browser extensions and try again.
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