Where can I find the visitor’s IP address?

Analytics

To find visitor’s IP address, follow these steps:

  1. Go to Menu > Analytics.
  2. Navigate to Reports.
  3. On the left, click Session log.
  4. The visitor IP address is listed at the top of each session log.
    Visitor's IP address in Piwik PRO

    Note: Visitors addresses may be masked. If so, you’ll see 0.0.0.0 or :: (short version for 0000:0000:0000:0000:0000:0000:0000:0000) in reports.

Was this article helpful?

Technical support

If you still have some questions, visit our community.
There’s always someone ready to help!

Back to help center