If you’re moving from Piwik PRO Consent Manager to Cookie Information Consent Management Platform and don’t yet have a Cookie Information account, you’ll need to create one first.
In this article, we’ll show you how to create the account, connect it to Piwik PRO, install a new consent popup, and map your consents.
Before you start
Here are some important things to keep in mind before you start:
- You need to create a Cookie Information account. If you already have one, follow the steps in this article.
- You need owner permissions in Piwik PRO.
- You need to turn off Piwik PRO consent banner once the Cookie Information banner is displayed. Follow the instructions in the “Turn off Piwik PRO consent banner” section.
Note: The Cookie Information consent popup will appear on your site within 10 minutes after the installation.
- You need to create a Cookie Information tag. Read more
- For the integration to function properly, turn off shared consent in Cookie Information. Read more in Cookie Information support center.
- Cookie Information loads its resources from a different domain than Piwik PRO: policy.app.cookieinformation.com. Ask your IT team to allow requests to this domain in your Content Security Policy. Read more in Cookie Information.
Create a Cookie Information account
To create a Cookie Information account, follow these steps:
1. Log in to Piwik PRO.
2. In your browser, go to https://yourinstance name.piwik.pro/administration/register-cmp.
3. Fill out the form. In Email*, enter the email address you want to use for your Cookie Information account.

Note: We’ve prefilled this field with the email assigned to your Piwik PRO account.
4. In Domain name*, enter the domain name where you want to use Cookie Information CMP. You can add more than one.
5. In Consent popup default language*, choose the default language of the consent popup.
Note. It will also apply to the installation code, but you can add or change it later if needed.
6. Select the checkbox for the terms and conditions and data processing agreement.
7. (Optional) Select the checkbox for agreement to receive email marketing.
8. Click Create an account.
9. We’ll send you an activation email. Check your inbox, open the email, and click the confirmation button to finish the setup.
10. After you confirm your email address, you’ll be taken to a page where you can create your password.
11. Click Set a new password.
12. Click Continue.
13. Now you can log in to your account. In Email address, enter the email you used to sign up.

14. In Password, enter the password you just created.
15. Click Log in.

16. In Consent solutions, you’ll see all of the domains in your Cookie Information account.

Note:
- A consent solution is a container that stores:
- Domains: Public domains, public test domains, and internal test domains.
- Templates: Predefined popup designs, cookie policy layouts, and privacy control templates.
- Cookies: All cookies detected on public domains by the scanner, plus any custom cookies you add manually.
- Languages: The languages available for your consent solution. Read more in Cookie Information
- You’ll only see the domains you added during registration, as this is your new account.
- The consent solution is named after your domain by default, but you can change it anytime in Settings.
17. Done. Now, you can set up this account.
Set up your Cookie Information CMP account
To set up your account by adding domains and selecting your popup template, follow these steps:
1. In Cookie Information, go to Domains.
2. Add all websites (domains) that will use this cookie banner setup. Click Add a domain.

3. In Domain information, go to URL*, enter the website URL where you want the cookie banner displayed.

Note:
- In the Domain URL, enter a root domain without
http://orwww, for example,example.cookieinformation.com. - To change the domain URL, delete the domain first, then add it again.
4. Choose the domain type: public, public test, or internal test domain.
Note: Once you set the domain type, you can’t change it later.
5. Select a default language from those you set in Settings.

6. Click Save.
7. After you create your account, your default consent template is Overlay v2 – Google Consent Mode v2. We recommend this template.
8. (Optional) To change a template, go to Consent popup > Template gallery.

9. (Optional) Find the popup template you want.
10. (Optional) Click Use this template, next to the template’s name.
11. (Optional) In Customize your template, you can adjust the styling in HTML or CSS to match your website design.
12. Click Save and publish.
Note:
- Clicking Save only saves changes to your template. To publish the updated template, click Save and publish.
- Changes to your consent template may take up to 10 minutes to appear on your domain.
13. (Optional) In Copy and translations, you can edit text and manage translations for your consent popup, buttons and cookie policy.
14. Go to Installation.
15. In Add the consent popup to your website, copy the following script:
<script id="CookieConsent" src="https://policy.app.cookieinformation.com/uc.js"
data-culture="EN" data-gcm-version="2.0" type="text/javascript"></script>
16. Paste the script into your website’s <head> tag in the HTML code.
Note:
- The consent popup will appear on your site within 10 minutes.
- You can display the popu in different languages on the same domain. Read more in Cookie Information support center.
- If you need more guidance on installing the consent popup, you can watch our video tutorial.
- To get more details on the first steps with Cookie Information, read the guides in Cookie Information support center.
17. All set.
Connect your Piwik PRO with Cookie Information account
To connect your Piwik PRO with Cookie Information account, follow these steps:
1. In Piwik PRO, go to Menu > Tag Manager.
2. Navigate to Tags.
3. Click Add a tag.
4. Select the following type: Cookie Information and click Next.
5. Name your tag.
6. In Consent mapping, map cookie categories to consent types.

Note: All tags that use an unmapped consent type won’t be fired.
7. In Consent type, make sure the type is set to: No consent is required.
Note: This tag is set this way because it only maps consents. We need it to fire this tag, no matter the consent information flows between Cookie Information and Piwik PRO.
8. Turn off Respect opt-out and DNT. This tag is not tracking and should fire no matter the privacy options set in the browser.
9. In Flight dates, keep the settings as they are.
10. In Tag triggers, select Choose existing trigger.
11. Select the following trigger: All page views and click OK.
12. Click Add to save the tag.
13. Test your tag in debug mode.
14. Click Publish.
Note:
- After you map all consent types from Cookie Information, you can use those consent decisions in Piwik PRO Tag Manager.
- To get more guidance on integrating Piwik PRO with Cookie Information, see our video tutorial.
- After the migration, if you create a new tag, you’ll need to set up tag blocking based on Cookie Information consent.
16. All set! You are now integrated with Cookie Information.
Turn off Piwik PRO consent banner
To turn off Piwik PRO consent banner, follow these steps:
1. Go to Menu > Administration.
2. Navigate to Sites & apps.
3. On the left, pick the site or app you want to work with.
4. Navigate to Privacy.
5. In Consent settings, clickView.

Note: Make sure Ask visitors for consent is turned on.
6. Turn on Use a custom consent form. This disables the Piwik PRO Consent Manager banner to prevent two consent banners from showing at the same time.

Note: This removes the Piwik PRO consent banner from your page.
7. Click Save.
8. All done.