Add a User

Piwik PRO may be used by many people in your company. To share it with your teammates, you need to add a user and set permissions for websites, apps, and meta sites.

In this article, we’ll explain how to add a user.

To add a user, follow these steps:

  1. Go to Menu > Administration.
  2. Navigate to Users.
  3. Click Add new user.
  4. Type an email address used by your teammate.
  5. Type the password and type the password again to confirm it.
  6. Set the language for the UI.
  7. If you want to grant your teammate the owner access level, toggle the Owner privilege. By default, each new user has a user level access and you need to assign permissions for them for each website, app, or meta site.
  8. Tip: The difference between Owner and User is:

    Owner is the primary contact for the account and can perform all actions in the account, including adding a website, inviting other users to join, assigning a user level, and granting permissions for a website.

    User can do only specific actions, depending on the type of permission they have for each website. By default, every new User doesn’t have access to anything.

  9. Piwik PRO doesn’t send invitation emails to new users, so you’ll have to pass on to your teammate the link to the sign-in page, their email address (used for signing in), and the password that you chose for them. After that, they can change the password themselves.
  10. As the last step, grant permissions to the website, app, or meta site for this user (Menu > Administration > Websites & apps > your website > Permissions or Menu > Administration > Meta sites > your meta site > Permissions.) Or optionally, add the user to the user group.
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Technical Support

If you have any questions, drop us a line at support_SPC@piwik_SPC.pro.

We’re happy to help!