Edit and set up consent forms

When you want to change how your consent forms look and sound, you need to edit and set them up. In this article, we’ll explain how.

Before you start

Here are some things to know about consent forms:

• Only new visitors will see your consent form. Returning visitors won’t see the form unless you add or change consent types. You can also set a reminder for visitors who didn’t make any consent decision.
• The types of consent you see on a form are the same ones you use for your tags. For example, if your tag uses Analytics, the consent option for Analytics will show up on the form. If another tag uses Remarketing, then both Analytics and Remarketing options will show up on the form. It’s a straightforward relationship between the tags you use and the consent options available on the form. Read more
• You can turn on or off consent languages under Consent Manager > Settings. Read more
• You can turn on or off your consent form in Menu > Administration > Sites & apps > Privacy > Ask visitors for consent. Read more

Bottom bar vs. large popup

We have two form types in Piwik PRO: a bottom bar and large popup. Each type can have a default form: Form with a list of consent types and an optional form: Form with one consent type.

Here are some examples:

Bottom bar: Form with a list of consent types

Large popup : Form with a list of consent types

Here’s how they differ:

And here’s an optional form that you can turn on if you’re using just one consent type:

Bottom bar: Form with one consent type

Large popup: Form with one consent type

Here’s how they differ:

Edit a bottom bar or large popup

To edit and set up consent forms, follow these steps:

Available from version 16.0.0. For versions below 16.0.0, go to Menu > Consent Manager > Consent templates.

1. Go to Menu > Consent Manager.
2. From the website picker, choose the website you want to work with.
3. Navigate to Forms > Consent forms.
4. Choose in which language you want to edit your form.
   

   

   Note: You can add a language in Menu > Consent Manager > Settings > Languages. Read more

5. Choose the form type: a bottom bar or large popup.
   

   

6. Click Edit template to edit the form.
   

   

7. Edit your form in the editor.

   Note: The types of consent you see on a form are the same ones you use for your tags. For example, if your tag uses Analytics, the consent option for Analytics will show up on the form. If another tag uses Remarketing, then both Analytics and Remarketing options will show up on the form. It’s a straightforward relationship between the tags you use and the consent options available on the form. Read more

8. When you’re done, click Save.
9. You can edit other forms in the same way.
10. If the form type is Not selected, click Select.
    

    

11. Optionally, choose to use Form with one consent type.
12. Choose the consent type for this form. In most cases that will be analytics.
    

    

    Note: It’s an additional form for collecting only one consent type. When turned on: (1) If you use only one consent type for your tags, visitors will see this form. (2) If you use many consent types, visitors will see the default form (Form with a list of consent types). But if you add a tag with a consent type visitors haven’t agreed on yet and set it as a type for this form, returning visitors will see this form.

13. Optionally, choose to show a success message.
    

    

    Note: A success message won’t be displayed when a visitor closes the form.

14. Your consent form will appear on your site if you’ve turned it on under Administration > Choose your site > Privacy > Ask visitors for consent. Read more

Consent reminder

You can also turn on a consent reminder that visitors will see if they don’t make any consent decision.

To turn on a consent reminder, follow these steps:

Available from version 16.0.0. For versions below 16.0.0, go to Menu > Consent Manager > Consent templates.

1. Go to Menu > Consent Manager.
2. From the website picker, choose the website you want to work with.
3. Navigate to Forms > Consent forms.
4. Scroll down until you see Reminder.
5.  Turn on Reminder.
   

   

6. Choose the reminder type:
   • Available from 16.17.0  Consent form: Display a consent form until a visitor makes a decision. Let them close the form and browse your site.
   • Available from 16.17.0  Consent form with blocked content: Display a consent form and let visitors browse your site only after making a decision.
   • Bar reminder: Display a bar reminder to visitors who have yet to make a decision.
   • Corner reminder: Display a corner reminder to visitors who have yet to make a decision.